IT Endpoint Lead

Surveying And Mapping, LLC
Austin, TX 78735
United States

Category

Job Description
Who We Are

SAM Companies is recognized as the industry's technology leader in providing geospatial solutions and construction services on a national scale. Our staff encompasses 1,000+ individuals from diverse backgrounds who are deploying the latest industry technology and changing the way data is collected and delivered in our industry.

Your Impact at SAM

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Manage entire lifecycle - responsible for all aspects of end user computer devices (desktops, laptops, phones\tablets) in the Company including: inventory, procurement, imaging/deployment, management, repairs and decommissioning etc.
    • Inventory - Oversee company IT inventory for all offices of in-use and spare computers and accessories
    • Procurement - Forecast computer needs based on company needs working with primary vendors on new device validation
    • Imaging/Deployment - System imaging, application packaging/deployment and driver updates
    • Management - Reporting, tracking, auditing, security patches, and group policy
  • Project Management - As directed, manage small IT projects from conceptual, cost analysis, architecture, approval, implementation and post production support phases
  • Leadership - Coordinates and plans all subordinates tasks and efforts. Conducts performance/skills assessments of subordinates per established procedures. Owner for IT Endpoint Team position hiring and coordination with HR Dept.
  • Mentoring - Instruct and develop IT Endpoint team staff
  • Professionalism - Conduct yourself in a professional, courteous and leadership manner while staying focused on business tasks
  • Supports the Company to achieve its vision and mission, while successfully practicing its core values related to employees, ethics, operational excellence, safety, integrity and corporate social responsibility.
  • Assist in creating and maintaining documentation and standards related to IT processes and procedures
  • Perform other tasks as assigned to help accomplish the Company's strategic goals

This position has direct supervisory responsibilities of employees to include mentoring, coaching, and counseling staff as needed

What You Bring to SAM

  • 5 to 7 years' experience working on in an IT team in a multi-office environment
  • Experience with the following technologies:
  • Imaging and inventory systems
  • Windows Desktop Operating System
  • Various other applications
  • Mobile Device Management
  • Printers, plotters, copiers and scanners
  • Projectors and other audio/video equipment
  • Excellent verbal and written communication skills with the ability to communicate with both technical and non-technical groups
  • Professional with an example setting "Leadership & Customer Service" attitude
  • Motivated and results oriented with an ability to respond quickly in a dynamic environment
  • Ability to balance multiple work streams concurrently and manage time efficiently. Document IT procedures and workflows while keeping them current

Certifications and/or Licensing Requirements
  • MCSA preferred
  • ITIL foundations certification required
  • Any other technology certifications a plus


Our Perks

*** SIGNING BONUSES FOR ALL POSITIONS ***

  • Hybrid work schedules for office positions - Work-life balance is on us
  • Company paid premiums for medical, dental, vision, LTD and life insurance (HSA and FSA plans available)
  • Generous paid time off (vacation, sick, holidays and parental leave) - Accrual starts immediately
  • 401(k) program offers 100% employer match up to 4%
  • Employee Assistance Program - Your mental health is our priority
  • Tuition reimbursement
  • No glass ceiling! Truly a place to spread your wings (Ask about our Career Pathing!)
  • Trainings throughout the year - Specialized in-house trainings programs designed to assist you in advancing in your career
  • Office snacks, free food and fun-themed events for employees throughout the year
  • Passion for our Community - You have endless opportunities to volunteer alongside your peers with our Corporate Social Responsibility Program

Our Culture
Our entrepreneurial culture is a key factor in SAM being recognized as a Top Workplace for nine consecutive years, and we make it our mission to ensure every one of our employees learns how to build and manage a business, not just be the subject matter expert on the team. At SAM, our employee's development is instrumental to our success. Your learning will be supported by specialized in-house training programs and mentoring by the industry's leading experts, who just happen to be on our staff! We make SAM a GREAT place to work, but it all starts with YOU!

EEO

SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program.
Employer