Systems Administrator

Surveying And Mapping, LLC
Austin, TX 78735
United States


Job Description
Who We Are

SAM is the nation's largest combined geospatial solutions and inspection service provider in the industry. We use the industry's most advanced software and hardware for collecting and analyzing complex spatial data across a wide range of markets and scientific disciplines. Our national reach, expertise, and applied technologies uniquely equip us to capture physical environments from coast to coast - delivering practical insights and high-quality spatial data with unrivaled speed and accuracy.

Your Impact at SAM

The Systems Administrator will be a member of the IT team and will be focused on the day to day operation and maintenance of SAM servers, applications and data presentation.
  • Provide technical support and consultation for the Microsoft Windows desktop and server environment to IT staff, business analysts, vendors and users as necessary
  • Plan, implement and maintain the desktop and server environment; Schedule installs, upgrades, and patching in accordance with established IT policies and procedures; Monitor and tune the systems to achieve optimum performance levels; Provide input for capacity planning and long term strategic planning
  • Conduct routine hardware and software audits of desktops and servers to ensure compliance with established IT standards, policies and configuration guidelines
  • Instruct and help develop help desk and intern staff where appropriate
  • On a scheduled basis, provide 24x7 on-call support for break/fix issues and respond according to established on-call procedures; Monitor incident, change and problem SLA metrics

What You Bring to SAM

  • Bachelor's degree in Computer Science/Technology or job experience related equivalence
  • 3 to 5 years' experience in managing servers with demonstrated experience in maintaining applications in a secure data center environment
  • Successful as a key contributor in at least 1 large projects
  • Large projects are defined as having more than 5 participants, a budget of over $250k or a timeline of 4 months or longer
  • Personally responsible for the build, implementation and maintenance of over 30 servers
  • Personally responsible for the build, implementation and maintenance of over 200 desktops
  • Knowledge of VMware, Microsoft Exchange, Active Directory, backups software, storage, PowerShell and scripting
  • Knowledge of Azure, AWS, and other cloud platforms
  • Excellent verbal and written communication skills with the ability to communicate with both technical and non-technical groups
  • Professional with a "Customer Service" attitude
  • Motivate and results oriented with an ability to respond quickly in a dynamic environment
  • MCSA preferred
  • ITIL foundations certification preferred
  • Any other technology certifications a plus

Our Perks

  • Opportunity for hybrid work schedules for office positions - Work-life balance is on us
  • Company paid premiums for medical, dental, vision, LTD and life insurance (HSA and FSA plans available)
  • Generous paid time off (vacation, sick, holidays and parental leave) - Accrual starts immediately
  • 401(k) program offers 100% employer match up to 5%
  • Employee Assistance Program - Your mental health is our priority
  • Tuition reimbursement
  • No glass ceiling! Truly a place to spread your wings (Ask about our Career Pathing!)
  • Trainings throughout the year - Specialized in-house trainings programs designed to assist you in advancing in your career
  • Office snacks, free food and fun-themed events for employees throughout the year
  • Passion for our Community - You have endless opportunities to volunteer alongside your peers with our Corporate Social Responsibility Program

Our Culture

Our entrepreneurial culture is a key factor in SAM being recognized as a Top Workplace for nine consecutive years, and we make it our mission to ensure every one of our employees learns how to build and manage a business, not just be the subject matter expert on the team. At SAM, our employee's development is instrumental to our success. Your learning will be supported by specialized in-house training programs and mentoring by the industry's leading experts, who just happen to be on our staff! We make SAM a GREAT place to work, but it all starts with YOU!


SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program.